How to Get the New BDO EMV Debit Card (For Secure Banking)

I received a text message from BDO saying that my new BDO EMV Debit Card is already available for pickup. When I logged in to my BDO Online Banking account, I also received the same advisory in my Inbox/Messages.

So, my husband and I went to the nearest BDO branch where we opened our Joint Savings Account to inquire about the message/advisory that we received regarding the EMV Debit Card.

There were other account holders who were also lining up to get the new EMV Debit Card and after waiting for about an hour, we were finally accommodated.

Steps when Getting the new BDO EMV Debit Card

• We presented one valid ID (passports).
  • In some branches, the bank personnel may require you to submit 2 valid IDs or supporting documents
• We filled out the form for the EMV Debit Card.
  • Make sure your signatures match with what they have in their records.
• We surrendered our old ATM Cards and they cut it to fully deactivate it.
  • If you don’t have your old ATM card anymore, you will need to request BDO to have it blocked, then you have to secure an Affidavit of Loss, and submit it to your BDO branch of account together with your valid IDs.
• They gave us our new EMV Debit Cards enclosed in an envelope.
  • They let us open the envelope and we gave the new cards back to them for final verification which took a few more minutes.
• Debit Card Activation through PIN Change
  • To activate the new EMV Debit Card, insert it in any BDO ATM machine
  • Select “Other Services” then “PIN Change”
  • Enter any 6-Digit PIN (It will ask you to enter current PIN, but just enter any 6-digit PIN)
  • Enter your desired 6-digit PIN, then re-enter it.
• Sign at the back of the card for security purposes.

There is no fee when you get your new BDO EMV Card. However, if you lose it or you want to have it replaced, you may have to pay Php 150 for card replacement.

What are the Features of the new BDO EMV Debit Card

1. The new BDO EMV Debit Card has an embedded chip for improved security.
2. You can withdraw cash or pay bills with easy access to BDO’s ATMs here in the Philippines and overseas.
3. You can shop, dine, gas up or do your grocery shopping with just a tap, dip or swipe of the card.
4. You can book a flight, a hotel room or even shop online with just a few clicks.
5. Your new BDO EMV Debit Card is accepted worldwide.
6. If you make purchases that are below P2,000, you don’t need to swipe your card and key in your PIN or sign. Just look for the contactless symbol and tap.

What is EMV? 

EMV stands for Europay, MasterCard and Visa and it is now the global standard for credit, debit, and prepaid
card payments using the chip card technology. EMV chip-based payment card is a more secure alternative to traditional magnetic stripe payment cards.

Why is it the EMV Card more secure than the old one? 

The magnetic stripe on traditional credit, debit and prepaid cards contains unchanging (static) data which can be easily copied by fraudsters via a simple and inexpensive skimming device. This feature is known as dynamic authentication which makes it difficult, if not virtually impossible, and costly for fraudsters to counterfeit EMV cards. And unlike a magnetic stripe card, every time an EMV card is used for payment, the chip on the card generates a unique transaction code that cannot be used again. (Source)

F.A.Q.s about BDO EMV Debit Card

Q: Can I replace my old ATM card at a different branch (not my branch of account)? 

A: Card replacement requests are coursed through your Branch of Account.

• If you are amenable with a Generic ATM Card (without your name printed in front), it will be processed within the day as long as there’s an available card in the branch.
• If you opted for a Personalized Card (with your name printed in front), processing will take within 7 banking days. Please note also that there is an applicable card replacement fee of Php 150.

Q: Can the new EMV Card be delivered to my address? 

A: For the security of your account, your BDO EMV Card will only be available for pickup. Your branch of account will text or call to inform you if your new card is already available for pickup through the number that they have on their records. Check your profile or call BDO Hotline to verify your current info.

Q: What if my Branch of Account is too far from where I live now? 

A: If you would like to have it delivered and picked up at your preferred BDO Branch, it is recommended that you coordinate directly with your branch of account and a branch officer will assist you regarding the next steps to take. Click here to see the list of BDO branches.