1. Edgardo Nabora says

    Hillow good day sir Ma’m i have new bpi debit card i applied when i was vacation last month but i really forgot my user name & password.
    How do i retrieve my password to check my account while i am working here in the middle east.

  2. i am currently working abroad. What shall I do if I miss typed my password and ID?


      dear sir, or madam i tried to do tansaction on my atm card but always says these words can you pls. tell me what to do.sorry i cannot process your transsaction would you like to do another tracssaction? please confirm yes or no

  3. Gemma Castaneda says

    I’m enrolling my bpi credit card, but I didn’t finished the process because a message appeared in the screen ” it’s already enrolled” how can I access it, I don’t have a username and password yet, what will I do?

  4. Evangeline mantisa says

    Hello po sir mam..please i need my money to refund . Nag doble po ung payments ko sa credit card ko… tumawag ako sa 89100 sabi i send ko daw po ung resibo at req. Na ipa refund ko.. sa bpi express online pero wala naman po.. kailangan ba mag open ? Sabi naman may problema kaya hndi maka log in.. please i need my money back now THANK YOU

  5. gene gulanes says

    good having a problem with my if theres somebody using my account to purchase..something from amazon marketplace pmts last JUne 1, amounting to PHP 43,983.39, i havent remember transacting such business. kindly verify it to me for approval if other transaction will come in..i guess somebody is hacking my account..i would like to report this to your office….i would like fast action on my complain..

  6. Sonia e. de guzman says

    Am now in the USA. Am paying my BPI credit card billing due April 1, 2019 via online. I cant proceed with the payment as the new system indicates that a one time 6 digit pin will be sent to my cellphone that I used in the Philipines and now which am no longer using now.

    Please give instructions on what I am supposed to do. If I cant pay my billing, I will be charged with penalty and interest.

    • 2SMP Admin says

      You need to update your contact information with BPI.
      You may just pay over the counter for your BPI bills.

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