Comments

  1. Anong klaseng OTP yan ang tagal dumating… Tang ina!!
    Pag dumating naman ng click na generate new,, e ano na mangyayari?
    Edi locked yong account… Puta ayusin nyo sistema nyo BDO.

  2. nag-email na ko noon pa about my issue.
    ano po kaya maisasuggest nyo sa akin, matagal na po kasi akong hindi nakakauwi ng pinas, matagal na din wala at inactive yung mobile number na niregister ko.
    naka ilang email na ako sa bdo at nakakatanggap ako ng computer generated reply na they will be contacting me soon,e sa tagal nung huling mag email ako hindi ko na maalala kung kelan pa un eh..hanggang ngayon wala pa yung contatcting you soon nila.

    sana naman makatulong kayo, active naman yung account ko dahil sa monthly remittance ko. gusto ko lang sana ma-access online

    • Mas malala ung sa akin kasi hanggang ngaun inaanatay ko pa rin yung email ng temporary password ko pro wla pah rin…2 weeks na

  3. I’m only using my mobile phone for my BDO online banking, the problem is that I lost my phone and I don know anymore the answers to the challenge question. Can you give me an advice what to do?

  4. Jeanny alcantara says

    Paki ayos nmn po ung account ko nalocked dw dko maopen ubus lagi load balance ko sa katatawag sa costumer service ang tagal pa nila sumagot about an hour bago sila sumagot.dko na maopen ksi account locked dw pag tumatawag ako lagi sinasabi ok na maam but thesame parin d aq mkapag log in

  5. Outside the Philippines, and their customer service outside the US posted on their website never answers.
    Thanks for this, still figuring out how to work with BDO. they super suck

  6. Inubos lang nila lod ko. Wla naman clang toll free sa oman. Kakachange ko lng last month ng mobile number tpos di na naman ako makareceive ngayon ng otp. Kelangan talaga ulit ulit? Antagal kong naka-hold eh. Naubos lang load ko kakaantay ng available na agent.

  7. Hi guys kapag ba locked ang online account mo hndi kandn ba makaka withdraw? Or hndi ka lang makakaaccess ng online services. Pls help, thnks

  8. BDO is the worst online banking. I have the same issue. I withdrew all my money and deposited into BPI account. BPI is the best bank for online banking at ang bilis pag nakalimutan mo ang password or if you cannot login. Ang customer service nila madaling tawagan.

  9. Ricky riego says

    na locked din po ako sa bdo mobile banking. tanung ko lang po kung sa onlime lang ba locked yun pero sa atm machine okay naman po??kasi ang bagal itext ng otp na yan

  10. Mylene Sta.rita chua says

    Hi, BDO customer service. I’ve been enrolled ,activated five (5) times on my Individual account, but unfortunely, always invalid , unsuccesful or locked ..I also Reset and change my password, received OTP’s but alas, cannot log in to my individual account. I have two (2 accounts in BDO , Joint and Individual). I followed all instructions but nothing happen. Please help!!!

  11. Nalocked yung account q. Ginawa q ung forget password and I entered the required infos kaso wla naman ng eemail skin from bdo. Tama nman ung user id q at email address.hai

  12. Mary joy f. dagohoy says

    parehas po kami ng prob ng OTP IS SHIT SAYS: Ang tagal po dumating OTP kaya po na locked yung account ko. can you help me what i can do? kasi po today naipadala po yung remittannce ko from Korea. Na Locked po yung account ko so pano ko po makukuha yung pera sa account ko kung naka locked?

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